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Return Policy

Return Authorization

Before returning any items, please contact us to request a Return Authorization Number (RMA).

Items sent back without authorization may not be refundable.


Return Eligibility

To return a purchase, your items must meet the following conditions :

- Be returned within 30 days of your delivery date
- Be in its original and unopened box
- Be returned with a receipt or proof of purchase and return authorization form


Return Procedure

Buyer will need to pay any return shipping costs from a direct shipping company (e.g. Canada Post, FedEx, Dicom, Canpar, Purolator and UPS) to our Canadian facility.

Rosin Solventless Canada might charge 10% restocking fee for each approved returned items and reserves the right to reject returns which do not comply with our return policy.

Upon successful inspection of returned items, a refund, less the restocking fees (if applicable), will be issued back to your original payment method within 5 business days of receiving your return.

Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.

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